Delivery Information

Order Processing

Normal processing can take 1 business days, if the order doesn't need further payment verification approval. During the holiday season or if the batteries are out of stock, it will take longer time.

Please bear in mind that shipping times within US (USPS/UPS&Fedex)represent the time it normally takes packages to arrive from the day of shipment not the day of submission, and do not include non-business days (i.e., Saturdays, Sundays & holidays). Thus, for example, an order for USPS/UPS/Fedex 2nd-day delivery placed on Thursday could take until next Tuesday to arrive at its destination, assuming processing is completed within 24 hours and the package ships out on Friday (Friday + 2 business days = Tuesday). It could take longer if the order cannot be process in time to be ship out on Friday. For orders placed on Saturday and Sunday, most of them will be ship out on Tuesday since large amount of orders come in during weekend. When the items have been shipped out, you will get a notice via email. So please make sure to provide a valid email account.

We do generate the shipping label prior to shipping the order. Even though an USPS/UPS/Fedex tacking# is available to you , it does not mean the order is ready to ship out.

Our shipping label are automatically generate by our system.

Important: If your order contains Li-ion battery pack, Lithium battery or polymer battery pack, We usually ship by UPS GROUND.

Shipments Method

USPS or UPS/Fedex. The shipping cost shown on the item is to a U.S. mainland address. If it is a Po Box, further verification may be required. Alaska, Hawaii and U.S. Islands, additional ship charges may apply.

Never receive the package/ stolen packages.

Please use the tracking# check at carrie's website, if tracking information shows that the package has been delivered and you are sure no other family members get it , please call USPS / UPS  to speak with agent to report and file a investigation. It will take around 10-15 business days to investigate. If the carrier finds the package, they will ship to you, if they can not, we will send the same packages or issue a store credit after carrier's verification . Please note that it is not our responsibility for the lost packages.